Privacy Policy

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We have created this privacy statement in order to demonstrate our commitment to you, our customer. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, products and Mobile Apps.The following discloses our information gathering and dissemination practices for MERICALL.

MERICALL provides Voice Call,   and other services to users around the globe. Our Privacy Policy helps explain our information practices. For example, we talk about what information we collect and how this affects you. We also explain the steps we take to protect your privacy .

This Privacy Policy ("Privacy Policy") applies to all of our apps, services, features, software, and website (together, "Services") unless specified otherwise.

MERICALL receives or collects information when we operate and provide our Services, including when you install, access, or use our apps and softwares.

• Your Account Information. You provide your mobile phone number to create a account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. MERICALL Mobile Dialer uploads your Phone book contacts to https://https://mericall-telecom.com/ in order to find out your friendly contacts in MERICALL Mobile Dialer. This enables you to connect with your friends, families and others who are already registered in MERICALL Mobile Dialer. Please note that we are not distributing your Phone book contacts to any third party. Nor, we are using it for any other purpose than stated above.

• Your Connections. To help you organize how you communicate with others, we may create a favorites list of your contacts for you and lists get associated with your account information.

• Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
• Transactional Information. If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.
• Device and Connection Information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device .
• Cookies. We use cookies to operate and provide our Services, improve your experiences, understand how our Services are being used, and customize our Services. We may use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you.
  We use cookies to understand, secure, operate, and provide our Services. For example, we use cookies:
  * to provide MERICALL website and other Services, improve your experiences, understand how our Services are being used, and customize our Services;
  * to remember your choices, such as your language preferences, and otherwise to customize our Services for you
  * Status Information. We collect information about your online and status message changes on our Services, such as whether you are online (your "online status"), when you last used our Services (your "last seen status"), and when you last updated your status message.

• Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.
• Third-Party Services. We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them.

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our products and services.

• Our Products & Services. We operate and provide our products & Services, including providing customer support, and improving, fixing, and customizing our Products. We understand how people use our Products, and analyze and use the information we have to evaluate and improve our Products, research, develop, and test new features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
• Safety and Security. We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
• Third-Party Banner Ads. We do not allow third-party banner ads on our products and mobile apps. We have no intention to introduce them, but if we ever do, we will update this policy.

You share your information as you use and communicate through our products and mobile apps, and we share your information to help us operate, provide, improve, understand, customize, support, and improve our Services.

• Account Information. Your phone number,  connect with you via MERICALL Apps.
• Your Contacts and Others. Users with whom you communicate may store your phone number .
• Third-Party Providers. We work with third-party providers to help us added add-ons features in our Mobile Apps. When you use these features with third-party, we require them to use your information in accordance with our instructions and terms or with express permission from you.
• Third-Party Services. When you use third-party services that are integrated with our apps, they may receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools:

• Services Settings. You can change your Services settings to manage certain information available to other users. You can manage your contacts, groups, and broadcast lists, to manage the users with whom you communicate.
• Changing Your Mobile Phone Number,  You must change your mobile phone number using our in-app change number feature. 
• Deleting Your Account. You may delete your account at any time. When you delete your account,  we no longer need to operate and provide our Services. 

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users.

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time. If you have any query please contact us at : mericall700@gmail.com